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10Operations & Visibility
Payment Follow-Up Automation.
Invoices that collect themselves. Without the awkward conversations.
The Problem
You did the work. You sent the invoice. The customer said they would pay by end of week. It is now day fourteen. You have chased them twice and it feels awkward. You are not a collections agency. But you have bills to pay.
What We Do
- 01Track all pending invoices and due dates from your Google Sheets or billing system.
- 02Polite reminder on the due date.
- 03Follow-ups at Day 3, Day 7, Day 14, each slightly firmer in tone.
- 04Owner alert at Day 7 for personal intervention.
- 05Stops the moment payment is confirmed.
- 06Optional: invoice PDF re-sent with each reminder.
What You Get
Due-date tracking from your sheet or billing system.
Automated WhatsApp reminder sequence.
Escalating tone per reminder, always professional.
Owner alert at Day 7.
Payment confirmation detection.
Monthly outstanding payments report.
Outcomes
Average days to collect
20 to 45 days
7 to 14 days
Owner time chasing payments
2 to 4 hrs/week
Zero
Awkward personal conversations
Frequent
Rare
Collection rate
75 to 80%
90%+
Who This Is For
Any business that invoices clients. Manufacturing, B2B services, event companies, interior designers, freelance studios, consultants, logistics.
Ready to build this?
Every Rheo engagement begins with an Ops Audit. Forty-five minutes on a call, a written scorecard in five business days, and a clear list of what to fix first.