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02Booking & Slots

Booking & Scheduling Automation.

A booking conversation that runs against your live calendar. No app, no back-and-forth.

The Problem

Your booking process is broken in ways you have normalised. Customers message asking for a slot. You check your calendar manually. You reply. They say that time does not work. You go back and forth three more times. They do not show up. Meanwhile you turned away another customer for that slot. And none of this is written down anywhere.

What We Do

  • 01Customers select service type, preferred date, and time through a guided WhatsApp conversation.
  • 02Real-time availability checked against your Google Calendar or booking sheet.
  • 03Booking confirmed, ID generated, calendar updated automatically.
  • 04Automatic reminders at 24 hours and 2 hours before the appointment.
  • 05Rescheduling and cancellations through the same WhatsApp flow.
  • 06Post-service feedback and rebooking nudge.
  • 07Optional Razorpay advance payment collection to reduce no-shows.

What You Get

A WhatsApp booking bot customised to your service menu and operating hours.
Google Calendar integration. Every booking appears automatically.
A Google Sheets booking log: Booking ID, Date, Time, Service, Name, Phone, Status, Payment.
Automated reminder sequences.
Cancellation and rescheduling handling.
Optional Razorpay advance link generation inside the WhatsApp flow.
Owner dashboard view with a daily booking summary delivered every morning.

Outcomes

Time spent per booking
10 to 20 min
Under 2 min
No-show rate
20 to 35%
8 to 12% with advance payment
Double-bookings
Occasional
Zero
Customer data captured
Inconsistent
100%, structured

Who This Is For

Any appointment-based business. Ideal for salons, skin clinics, aesthetician studios, sports turfs, coaching institutes, yoga studios, physiotherapy clinics, car detailing studios, tattoo studios.

Ready to build this?

Every Rheo engagement begins with an Ops Audit. Forty-five minutes on a call, a written scorecard in five business days, and a clear list of what to fix first.

Book the auditahaan@rheoai.co.in →
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